Talking Shop

Shopper Marketing is one of the fastest-growing practice areas in Canada.

It’s also one of the most misunderstood.

As Canada’s only boutique shopper marketing agency, we know the differences between shoppers and consumers, and are actively providing the right tools and penetration across the path to purchase for companies nationwide.

From the discovery of unexploited shopper insights to the activation of innovative ideas at retail, we leverage best-in-class collaboration between manufacturers, retailers, and shoppers to influence purchase decisions. We call it The Reach Factor™.

Select from our suite of shopper-centric services below to learn more about how our expertise of the Canadian shopper and retail landscape can fulfill your particular needs.

Our Shopper Marketing Services

Feed Your Brain

Therese Keating: Time will tell…

Here's Why Google and Facebook Might Completely Disappear in the Next 5 Years

www.forbes.com

Social companies born since 2010 have a very different view of the world.  These companies – and Instagram is the most topical example at the moment – view the mobile smartphone as the primary (and oftentimes exclusive) platform for their application.  They don’t even think of launching via a web site.  They assume, over time, people will use their mobile applications almost entirely instead of websites.

We will never have Web 3.0, because the Web’s dead.

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Therese Keating: Understand the nuances of how the mom shops in grocery stores.

Spider taps into mom’s shopping senses

strategyonline.ca

Toronto shopper marketing agency Spider Marketing Solutions has shifted gears in the last year, marrying its shopper marketing expertise with its mom demo specialty in marketing to moms – and that new focus has culminated in the firm’s first study that combines Canadian shopper marketing insights with info on how Canadian moms shop.

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October 20, 2011 ,

Jen Marrin: Tesco VirtualStore

Tesco VirtualStore

www.youtube.com

Virtual supermarket in South Korea utilizes QR code technology to 'bring the store to their shoppers'.

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September 13, 2011 ,

Rico DiGiovanni: The results of this study are a bit predictable, but I was impressed by the strategies they recommended for retailers depending on whether they get shopped more often our less.

CANADIAN CONSUMERS LIKE TO SHOP AROUND: REPORT

www.marketingmag.ca

Category “shop around” levels should dictate customer acquisition strategies

While Smokey Robinson’s momma may have told him to shop around for love, the latest Major Market Retail Report (MMRR) from Toronto consultancy KubasPrimedia suggests that Canadians also like to shop around for everything from women’s wear and men’s casual wear to housewares and personal care products.

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August 15, 2011

Rico DiGiovanni: Good short article from the US saying that Private Label sales are way up in the past decade.

Consumers Still Snapping Up Store Brands

www.mediapost.com

The latest numbers are in, and it looks like consumer enthusiasm for private-label brands hasn't been slowed by the recovery: Dollar market share for private-label products hit all time highs in supermarkets, drugstores and all channels.

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July 7, 2011

Craig Jenkins: Becoming a Mom means upgrading to a smart phone for many…

To Reach Mom, Go Mobile

adage.com

Mrs. AdAgeStat, a newly minted mom of three, just got an iPhone. The Macbook is kind of hard to hold when you've got a boppy kid or three in your lap. An iPhone is much more manageable, portable and, for lack of a better term, realistic. Within a week, she joined the ranks of the mobile moms, posting photos and video on Facebook, emailing on the run and downloading new songs for herself and the brood.

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Craig Jenkins: Jason Dubroy talks shopper marketing to the Globe and Mail

Final marketing frontier? The grocery store

www.theglobeandmail.com

Marketing to retail customers is mushrooming, says Mr. Dubroy. In fact, over the next three years it will grow faster than other types of advertising, according to a recent study published by the management-consulting firm Booz & Co.

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Craig Jenkins: Beware the Groupon deal – you might not be getting the savings you think…

Valentines Day Bait & Switch: Groupon Must Avoid Becoming Just Another Useless Coupon Site

techcrunch.com

I assume that “sale!” signs in retail businesses are usually just BS. The stores keep normal prices higher than they should be so they can offer customers a faux discount. Whether it’s always true or just often true doesn’t matter. People don’t really get all that excited about signs that say “HUGE SALE 50% OFF” or whatever. We’re desensitized to it.

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February 11, 2011 ,

Craig Jenkins: Stand-out retail execution Top Shop brings Japanese artist’s art to their window displays

TOPSHOP Colour Shock Summer 2010

www.youtube.com

We invited the Japanese artist Que Houxo, to do a live-painting in our Topshop windows in front of an audience. Some call him a riot of colour and chaotic brush strokes, always beautifully synonymous with Tokyo. His cool and arty style was the reason, why we thought he would be the right person for this exceptional campaign.

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November 12, 2010 ,

Craig Jenkins: A great explanation on why the Walmart version of Groupon benefits, well, Walmart

Walmart Gets Its Groupon but Does Not Let Shoppers Dictate Deals

www.fastcompany.com

Walmart's execs know a money-making scheme when they see one, and they've zeroed in on Groupon's consumer money-saving coupon model as a good thing. So they're launching their own version. Which ... makes them more money. What?

(See it in action on Facebook: http://www.facebook.com/walmart?v=app_140539435973047)

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